Website Privacy Policy

Protecting Information Online

Whether you are a member or just visiting us online, we safeguard the information you provide to us at langleyfcu.org. How we use and protect this information is described below.

General Website Pages

We collect and store information on the domain you use to access our website, the Internet address of the site from which you linked directly to our site and the date and time of your visit to our website. This information is used to measure the number of visitors to the various pages on the Langley site; to help the credit union make improvements to the information contained on the site and to better serve our members through special marketing and service programs.

Member-Only Website Pages

We do not automatically capture information in an attempt to identify personal email addresses or to gain unwarranted, confidential information about the user. We do use technologies that identify you when those technologies allow us to serve you better and with greater security. For instance, Langley uses "cookies" (a process of storing information) on Langley Online Banking, our online account access service, as required to protect the privacy of our members' transactions and to help guide our members through the various services. A "cookie" is a small text file placed on your hard drive by our web server.

These cookies do not collect personally identifiable information, and we do not combine information collected through cookies with other personal information to determine who you are or your email address.

Cookies are commonly used on websites and do not harm your system. By configuring your preferences or options in your browser, you determine if and how a cookie will be accepted.

We also offer online applications to our members for new or additional services. Any personal data or account information that you provide, either through online application or Langley Online Banking, is encrypted in transmission for security.

Google Analytics

Many websites and apps use Google services to improve their content. When they integrate Google services, these sites and apps share information with Google. We use Google Analytics to better understand how users are visiting and using our sites. Google Analytics collects information such as how often users visit this site, what pages they visit when they do so, and what other sites they used prior to coming to this site. Google Analytics collects the IP address assigned to you on the date you visit this site, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Although Google Analytics plants a cookie on your web browser to identify you as a unique user the next time you visit this site, the cookie cannot be used by anyone but Google. You may review further information about how Google Analytics collects and processes data and how to control the information sent to Google at “How Google uses information from sites or apps that use our services” at www.google.com/policies/privacy/partners/.

Text (SMS/MMS) Messaging

By opting in to text messaging, you agree to receive automated text messages from Langley FCU on the mobile phone number that you provide. You can opt-out by responding to any message with the word "STOP" (do not include the quotation marks).

Data obtained through the short code program will not be shared with any third-parties for their marketing reasons/purposes.

Message and data rates may apply.

Online Advertising

  • This website uses Remarketing with Google Analytics to advertise online

  • Third-party vendors, including Google, may show you ads on sites across the Internet

  • This website and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize, and serve ads based on someone's past visits to this website.

You can opt out of Google's use of cookies by visiting Google's Ads Settings.

Third Parties

On occasion, we may seek personally identifiable information for use in surveys and for other purposes, including disclosure to nonaffiliated third parties with which we have a business relationship. When personally identifiable information may be disclosed to such third parties, we will provide full disclosure online, and we will provide all privacy notices required by law.

Protecting Our Children

Langley Federal Credit Union is committed to protecting your children's information online and we do not knowingly solicit data from children. The only use we normally make of personal information is to respond via email to a question or request for information from a member, which may include a child. We recognize that protecting children's identities and privacy online is important and that the responsibility to do so rests with both the online industry and with parents.

Links to Other Sites

Links to other websites are provided solely as a convenience to you. If you use these links, you will leave our website. Langley has not reviewed all of these third party sites, does not control and is not responsible for any of these sites, their content or their privacy policy. Langley does not endorse or make any representations about them, any information, products or materials found there, or any results that may be obtain from using them. If you decide to access any of the third party sites linked to this site, you do so entirely at your own risk. For more information concerning the use of this site, please see the "Terms Of Use".

If you have any questions about Langley's online privacy guidelines, please send a message to [email protected].

Langley Card Manager Mobile App

Langley Card Manager Mobile App periodically collects, transmits, and uses geolocation information for enabling features such as, but not limited to, card use and alerts to prevent fraudulent activates, but only if the end user expressly authorizes collection of such information. Geolocation information can be monitored on a continuous basis in the background only while the feature(s) are being used or not at all, depending on the end user’s selection. The end user can change his/her/their location permissions at any time in their device settings.

Langley Mobile Banking App

The Langley Mobile Banking App periodically collects, transmits, and uses geolocation information for enabling features such as, but not limited to, card use and alerts to prevent fraudulent activates, but only if the end user expressly authorizes collection of such information. Geolocation information can be monitored on a continuous basis in the background only while the feature(s) are being used or not at all, depending on the end user’s selection. The end user can change his/her/their location permissions at any time in their device settings.